If this is an emergency call 911

or your local emergency number

PATIENT POLICIES

These policies are for informational purposes only.
Please refer to the patient policies in your initial BioNexus intake packet for more details and specifics.

BioNexus Health is a private, boutique clinic. We reserve the right to not serve any person non-compliant with our philosophy and/or office policy.

Insurance

We are a fee for service facility. Payment is due at the time of service provided. We accept cash, credit cards and checks. We do not accept any insurance at this time.

Fees

Initial Consultation: payment required for non-VIP/regular working hours consultation. Deposits are non-refundable. Your appointment is exclusively for you. We do not double book. No show appointments will be billed for the full amount.

VIP appointments: our staff will inform you during scheduling.

NOTE : It often takes time to update the website. All policies outlined in the patient initial consultation paperwork are above and beyond the website information. We apologize in advance for any inconvenience.

Practice Policies

Office Policy

We require a credit card number on file for all patients to schedule appointments.

Policy For All Consults

Please provide your paperwork in a timely manner and as described in your BioNexus patient forms. Our clinicians meticulously prepare for each appointment. Allowing them enough time to review your case and updates ensures we achieve the high standard of care and treatment we pride ourselves on.

Cancellation Policies

All services are provided by appointment only. A patient's scheduled time is reserved exclusively for them. The cancellation policy differs by appointment type. Please read the cancelation policies in your BioNexus patient forms. 

Fees for non-cancellation of follow-up appointments are non-refundable and may not be used as credit to a future consultation or procedure.

To cancel an appointment, contact the office during regular, non-holiday office hours. All cancellations requested after the close of the business day will be considered received the following business day. A cancellation message must include your name and/ or patient’s full name, and scheduled appointment date and time.

In the case of a true medical emergency or an act of God (ex. natural disaster) our cancellation policy does not apply but may require documentation in writing.

Contact Policies

E-Mail Guidelines

Email access to a doctor is a rare privilege in today's busy assembly line medical model. Dr. Jodie A. Dashore reviews every email personally to maintain the highest level of care.

EMAILS ARE FOR CURRENT ACTIVE PATIENTS ONLY. ALL EMAILS MUST BE SENT THROUGH THE PATIENT PORTAL.

PLEASE DO NOT REPLY TO EMAILS FROM NOREPLY@BIONEXUSHEALTH.COM, DOING SO MIGHT MEAN THAT WE WILL MISS THE EMAIL.

BY CHOOSING TO COMMUNICATE WITH US YOU ACKNOWLEDGE AND ACCEPT OUR POLICY AS WRITTEN IN YOUR BIONEXUS FORMS. WE HAVE PROVIDED A FEW GUIDELINES BELOW, HOWEVER, IT IS IMPORTANT THAT YOU FOLLOW THE GUIDELINES AS OUTLINE IN YOUR BIONEXUS FORMS. 

  1. Emails are ONLY checked during normal business hours.
  2. Patients may send ONE email per day.
  3. Only one question per email. We will NOT be able to respond to lengthy emails.
  4. All emails will be answered in the order received.
  5. It may take up to 36 hours for a reply to your email.
  6. All emails should be very brief and to the point so we may assist maximum number of patients needing help. If you have a longer question, discuss it with the practitioner at your next appointment or schedule a virtual consultation.
  7. Please mail all your labs priority mail or FedEx. Emailed labs require a printing fee. We print all the pages emailed to us.
  8. We do NOT offer urgent care or emergency advice. Please dial 911 for all emergencies.
  9. Consultations and correspondence are for educational purposes only.

Skype & Zoom Guidelines

BY CHOOSING TO COMMUNICATE WITH US VIA SKYPE OR ZOOM YOU ACKNOWLEDGE AND ACCEPT OUR CONTACT POLICY.

  1. We do NOT offer urgent care, primary care, or emergency advice. Please dial 911 for all emergencies.
  2. Consultations and correspondence are for educational purposes only.

Domestic & International VIP Clients

Access to the clinical staff by email is unlimited. 

You can expect a response within 24 hours. Under special circumstances replies may take up to 48 hours. Please review your BioNexus forms or ask if you have any questions.

Supplements

ALL SUPPLEMENT ORDERS PLACED ARE NON REFUNDABLE TO MAINTAIN OUR HIGHEST QUALITY STANDARDS

BioNexus Health is a private, boutique clinic. We reserve the right to not serve any person non-compliant with our philosophy and/or office policy.


The First Appointment

Billing

BioNexus Health consultations are billed at the time of service. A non-refundable deposit is required when making the appointment. You may use our online form to make a payment.

New Patient Consultation

The new patient consultations typically last 2 hours, depending on complexity.

We suggest that you bring a snack and preferred toys, books etc for your child as the consult will be long.

Our unique approach addresses the whole body to get to the root cause of disease. Many of our patients have been ill for years without finding any answers.

For children : Dr. Jodie A. Dashore will review your/ your child’s history, conduct a comprehensive neuro-sensory and biomedical exam, nutritional physical examination, heart rate variability analysis, if needed, and observe your child’s interactions. Dr. Dashore will discuss your child’s history and development as it pertains to a biomedical approach to autism, Lyme disease and other chronic neurological disorders. She will present a detailed treatment plan for your child.

For adults: Dr. Jodie A. Dashore conducts a full neurological, therapeutic, and musculoskeletal evaluation to develop your individual clinical profile. Specialty labs are ordered as needed. Zyto and Zyto EVOX assessments and Autonomic Response Testing are optional.

A detailed and custom tailored treatment plan will be given to you. BioNexus protocols may include supplements, herbs, homeopathics, nutrition, lifestyle, as well as therapies. Therapies may include: electro magnetics, frequencies, oxidative, immune, lymphatics, exercise, sauna, foot baths, foot pads, detoxification, CBD, neuro bio-feedback, biophoton, emotional and spiritual therapies based on patient’s individual needs.

For international patients the first appointment is usually 2 hours.

We will provide you with a detailed plan, which may include recommendations for new therapies or changes to existing therapies, urine, stool and/or other testing, the use of supplements and medications and possible dietary changes with supporting resources.

And From There...

DO’S AND DON’TS

DO call ahead for an appointment as schedules fill very quickly.

DO call us as soon as possible if you must cancel an appointment. Late cancellations and no-shows may result in a bill for that time slot. 

DO email the patient coordinator with brief concerns or questions, but limit them to things she can respond to quickly as she is assisting the doctor in seeing patients throughout the day.

DO send in your follow up email update. Our doctors require that this be completed and returned prior to each appointment. This enables you to organize your concerns and questions, and saves you time and money at the time of your consult.


DO hope, DO try, DO dream.

DON’T fail to call us in the event of a missed/ cancelled appointment to reschedule. Follow up is very important.

DON’T underestimate the amount of time your need for your appointment. 

DON’T email the administrative personnel with multiple questions or severe concerns that only the doctor/ PA can address. If you are acutely ill, do not wait for us. Please proceed to a local physician, your primary care, or if it is an emergency, call 911.

DON’T forget to list all current medication, supplements, and the pharmacies you use with their phone number. Don’t bring all your current supplements with you. Just a list is sufficient.


DON’T ever give up!​

The FOUR Cornerstones of Our Approach

MENTAL HEALTH
PHYSICAL HEALTH
EMOTIONAL HEALTH
SPIRITUAL HEALTH

Patient Care

Our unique patient care approach emphasizes a cooperative relationship between the doctor and the patient that encourages patient autonomy and values the needs and insights of both parties. This approach to care minimizes rush evaluations and follow-up, and emphasizes listening to patient medical concerns in the context of their whole life environment including social, family, work, mental, and spiritual. By shifting our focus to the unique needs and nature of a person rather than on the illness they have, we can help promote self-healing and enhance well-being.

With the help of our staff, and with the knowledge you’ll gain, our goal is to see you attain homeostasis with your body and remain dis-ease free.

We look at a multi system holistic history and evaluation. Neurological, musculoskeletal, cardio vascular Gastro Intestinal, Endocrine, environmental toxicity, Dental toxins and dysfunction, psychological and emotional toxins, vaccine injury, Nutrition, Lifestyle, Supplementation Biological plant based Antimicrobials, and Organ support.

VIP Plan Subscription Option

For those who would like greater access to Dr. Jodie A. Dashore we have a VIP Care Package option. Please ask our patient coordinator for the information. This option will give you access to Dr. Jodie A. Dashore via email, phone and sometimes texting on weekends, holidays, and even on Dr. Jodie A. Dashore’s vacation, including when she is travelling overseas or at conferences.

Discharge

We reserve the right to discharge any patient when there are philosophical differences or any other irreconcilable differences as determined by our staff.

Virtual Consultation Policies & Procedures

The following will not apply for those who have been seen in person.

By law Dr Jodie A. Dashore may not diagnose or treat your condition without seeing you in person first. Specifically, she cannot order tests or prescriptions for you, diagnose you or be your practitioner. Your primary care physician and/or other doctors should always be regarded as a primary source of information about diagnosis, treatment, prescription drugs, and medical conditions.

You agree to the following:

I have solicited Dr. Jodie A. Dashore for an educational consultation. The information Dr. Jodie A. Dashore discusses is not medical advice, and should not be treated as such. The information provided is for informational, educational and entertainment purposes only. The information discussed is in no way intended to supplant the information provided by one’s doctor(s). I understand that no portion of any consultation is to be interpreted as diagnosis or treatment of anyone for anything.​

Dr. Jodie A. Dashore is not:

>> diagnosing or treating any disease or condition that I may have

>> managing my health care

>> providing medical services to me

>> acting as my doctor and we have not entered into a doctor-patient relationship​